


If the problem persists, then call back into our live technical support team and specify that the issue you’re having are emails going out from your WordPress site and they can help you rectify it.

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Check out how to disable modsecurity in cPanel. I think that the likely issue is the security rule. If you’re having problems with THOSE emails, then it’s either a configuration issue or a security rule is blocking the emails. Based on your statement that “new users registration, lost password, new comment etc” have stopped, you’re referring to the outgoing notifications from your WordPress site(s). Are you referring to email using your domain name? Or are you referring to email coming from your website? If you’re using “Easy SMTP” – that is used to set up outgoing mail from a WordPress site. There may be some confusion here as all hosting subscriptions provide email services. Sorry for the issues with getting your email working. Learn more about server management from our Managed VPS Hosting Product Guide. If for whatever reason you cannot send using your email through your email client, please see our article on Problems Sending Mail – Receiving is Fine. Getting too much Spam? How to Permanently stop spam with SpamCop.You can also forward emails, set up autoresponders, and more for your email accounts.īelow are links to tutorials on how you can control and stop spam. Other Options Available for use with your Email Account If you find yourself having an issue with either sending or receiving email after you have set up your email client, please see the following articles for additional troubleshooting steps: Below are links to tutorials for setting up email on some common phones and devices. You can also configure your mobile phone or other mobile devices to connect to your email. Another advantage is that your information is stored on the server so it can be accessed from any computer you’re logging in from. You can simply log into webmail and begin using it. A big advantage of using Webmail is that you do not need to configure any settings. To learn how to log into your webmail, please see our tutorial on how to log into webmail. Webmail allows you to check your email from within your browser, such as Chrome, Mozilla Firefox, or Safari. Please note that the exact server name and settings can vary from one server type to another, so be sure to check your email settings in cPanel and confirm exactly what you need. Secure Authentication or SPA needs to be turned off.To find your server number, see your AMP technical details. The “ secure#” will need the “ #” changed to your server number. The SSL (Secure Sockets Layer) protocol is for connecting to your server securely to prevent network “ snoopers” from seeing your data over the network connection. SSL email settingsīelow is an example of the recommended Secure settings. While each client is different in its layout and verbiage, there is still a basic set of information that the email client will need. You will need the settings to configure your email client. Below are links to our tutorials for setting up email clients. You can use any program you want as long as is it can connect to our servers.
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Configuring a Desktop Email ClientĬommon email clients that most users are familiar with include Microsoft Outlook and Mac Mail. You can use the browser-based programs Horde or Round Cube to check from any location using your web browser. You can use a Desktop Program like Outlook, Mac Mail, or Thunderbird. You can use many different programs to check your email. How to Access Your Email Accountīefore you begin to set up your email client, you must first decide how you would like to access your email. The next sections will guide you on how to access your email. Once you have set up your email account in your cPanel, you can begin to use your email. For further assistance on how to do this, please visit our article on How to create an email account. The very first step required for using the email service on your server with InMotion Hosting is to create the email account in your cPanel.
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NOTE: If you are coming to us from a host that uses cPanel, any email accounts and email messages on your previous server can be brought over with a full cPanel backup site transfer.
